FAQ

01
How long does shipping take?

Standard shipping takes 3-5 business days; expedited options deliver in 1-2 days to most locations.

02
What is your return policy?

You can return unused items within 7 days of delivery for a full refund, with free return shipping.

03
Do you offer international shipping?

Yes, we ship to over 50 countries. Shipping times and costs vary by destination.

04
How do I track my order?

After purchase, you'll receive a tracking number via email to monitor your package in real time.

05
Are products covered by warranty?

All products include the manufacturer's standard warranty, with extended plans available for purchase.

06
Can I change or cancel my order?

Orders can be modified or canceled within 2 hours of placement by contacting our support team.

07
What payment methods are accepted?

We accept credit/debit cards, PayPal, Apple Pay, Google Pay, and bank transfers.

08
How do I contact customer support?

Reach us via live chat, email (support@techverse.com), or phone (1-800-TECH-HELP) 24/7.

09
Are refurbished products available?

Yes, we offer certified refurbished items with 6-month warranties at discounted prices.

10
Do you price match competitors?

We match verified lower prices from authorized retailers within 3 days of your purchase.

11
How does the extended warranty work?

Extended warranties cover repairs, parts, and labor for 1-3 years beyond the standard period.

12
What if my product arrives damaged?

Contact support with photos of the damage within 48 hours, and we'll arrange a replacement or refund.